1.
What is the safest response to this invoice email with a PDF attachment?
You receive an email with an invoice attached for the latest services, and warns that payment is due within 7 days to avoid a late fee. You do not recall ordering anything from ACME Corp. What should you do?
2.
How can you safely verify this electricity bill email?
You receive an email claiming that your latest Hydro One electricity bill is ready. It includes an account number, an amount due, a payment deadline, and a “View & Pay Bill” button. What is the safest next step?
3.
What is the safest response to this Google password reset email?
You receive an email from google. It says a request was received to reset your password, tells you to ignore the email if you did not make the request, and includes a red “Reset Password” button. The message says the link will expire in 24 hours. You did not request a password reset. What should you do?
